Manage.IT - Manage.IT has demonstrated a flexible and scalable architecture for providing reliable real-time, end-to-end service and network monitoring. Manage.IT directly oversees individual network elements, systems and applications, as well as managing multiple element and/or network managers.
Build.IT – provides a simple, intuitive GUI that allows you to extend your smart agents or create new, customized bidirectional interfaces for particular network elements, managers and applications not supported by our pre-developed smart agents. With Build.IT, each interface you create allows you to process a wide variety of data types, including network and service events, commands and responses, performance statistics, network and service usage data, billing records and service activation requests and responses in a cost effective way.
Executive Dashboards - NetBoss Executive Dashboards help you deliver top-tier service quality by quickly and clearly conveying critical information. Typical dashboard applications include: Alarm summaries, KPI’s, KQI’s, Service impacting events, customers/services provisioned, SLA violation event and trouble ticketing summaries. Summaries from any other data source can also be configured to let you monitor, analyze, compare, and improve services across your organization.
NetBoss Reporter - NetBoss Reporter is a multi-output, web based system for sophisticated reporting, analysis, and information delivery.
Performance Report Management – The PRM solution interfaces with network elements to collect performance data and delivers reporting and optional analysis capabilities that enable network managers to improve performance by adding capacity and refining system parameters. NetBoss PRM enables IT managers to make informed, proactive decisions in support of improved organizational results and operating efficiencies.
Root Cause Analysis – NTI’s RCA application is designed to isolate network issues and help ensure maximum network availability by detecting and isolating failure points, determining the cause of failure, and correlating events across multiple technologies to identify the potential impact on other network elements. RCA offers a broad range of automated, predefined responses to network events, including paging, emailing, clearing an alarm, acknowledging an alarm, putting a device into maintenance mode, and creating trouble tickets.
Service Manager - Combines powerful service inventory, service catalog, service quality monitoring, and service impact analysis applications into a single cost effective product.
TL1 Cut-Through
The TL1 Cut-Through application provides an easy interface for executing TL1 commands to TIDs defined in your TL1Interface(s) TID Properties* files.
A SmartAgent interface can then be selected from the list of available TL1 interfaces. The user interface assures only TL1 files are made available.
Once selected the TL1 Cut-Through window will appear.
The TL1 Cut-Through application auto-populates the TL1 commands associated with the TL1 command buttons with information retrieved from the file (login, password) where the TID was found. The TL1 application searches through the <hostname>_portcfg.dat file for the selected TID or for one of the other TIDs in the same TIDProperties* file to retrieve the IP Address, port, and probuilder parse port that should be used to connect to the selected TID. Options to configure and EventViewer fields are available.
For details on this new automated TL1 Cut-Through feature login and request more information regarding this new capability.
Latest mini-command addition
ExecCmdTimeout
ExecCmd is a useful popup application called from the Event Viewer middle mouse menu script to execute a command and view the output in a terminal window. Because it has a timeout feature the pop-up window closes automatically in a pre-determined time period.